Terms and Conditions

Last updated: August 20, 2025

1. Acceptance of Terms

By accessing and using the services provided by Kompak Digital Solution, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

Kompak Digital Solution provides software development, digital solutions, web development, mobile app development, and related technology services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Client Obligations

• Provide accurate and complete information required for project execution
• Make timely payments as per agreed terms
• Provide necessary feedback and approvals within agreed timeframes
• Respect intellectual property rights

4. Payment Terms

Payment terms will be specified in individual project agreements. Late payments may incur additional charges. All prices are exclusive of applicable taxes unless otherwise stated.

5. Intellectual Property

Upon full payment, clients will own the rights to custom-developed software and applications. However, Kompak Digital Solution retains rights to any pre-existing intellectual property, frameworks, and methodologies used in the development process.

6. Confidentiality

We respect the confidentiality of all client information and will not disclose any confidential information without prior written consent, except as required by law.

7. Limitation of Liability

Kompak Digital Solution's liability is limited to the amount paid for the specific service. We shall not be liable for any indirect, incidental, special, or consequential damages.

8. Termination

Either party may terminate an agreement with written notice as specified in the individual project contract. Termination does not relieve parties of obligations incurred prior to termination.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of Malaysia.

10. Contact Information

For any questions regarding these terms and conditions, please contact us at [email protected]

Privacy Policy

Last updated: August 20, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request our services or consultations
• Create an account or register for our services
• Contact us for support or inquiries
• Participate in surveys or feedback sessions

2. Types of Information

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details
• Technical Information: IP address, browser type, device information
• Project Information: Requirements, specifications, and project-related data

3. How We Use Your Information

We use the collected information to:

• Provide and improve our services
• Communicate with you about projects and services
• Process payments and manage accounts
• Send updates about our services (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or legal process
• To protect our rights and property

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

8. Cookies

We may use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: [email protected]
Phone: +60-123-456-789